Terms & Conditions​

Effective Date: September 16, 2026

Welcome to FindRXHelp.com, operated by FIND RX HELP LLC ("Find RX Help," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and related offerings (collectively, the "Services").

By accessing or using FindRXHelp.com or our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our Services.

1. Use of Our Services

You may use our website and Services only if you are legally capable of entering into a binding agreement under applicable law.

By using our Services, you represent that you are at least 18 years of age or are using the Services under the supervision of a parent or legal guardian where permitted by law.

You agree to use the Services only for lawful purposes and in accordance with these Terms.

2. Service Description

Find RX Help provides administrative and informational assistance to individuals seeking access to patient assistance programs and other resources that may help reduce the cost of prescription medications.

Find RX Help is not a pharmacy, healthcare provider, insurance company, or manufacturer of prescription medications. We do not prescribe, dispense, manufacture, or sell prescription drugs.

Our Services are administrative and informational in nature and are not intended to constitute medical advice, diagnosis, or treatment.

Eligibility for any patient assistance program is determined by the applicable pharmaceutical manufacturer, program administrator, or other third party. Find RX Help does not guarantee acceptance, eligibility, medication availability, savings, or approval by any patient assistance program.

3. User Responsibilities

When using our website or Services, you agree to:

- Provide accurate, current, and complete information.

- Provide documentation reasonably required to assist with your application or enrollment.

- Not impersonate another individual or misrepresent your identity or affiliation.

- Use our Services only for lawful purposes.

- Refrain from attempting to gain unauthorized access to our website, systems, accounts, or data.

- Notify us if information you previously provided changes in a way that may affect your application or Services.

You are responsible for ensuring that the information and documents you submit are accurate.

4. Payments and Refunds

Fees associated with our Services will be disclosed before payment or at the time of purchase. Payments may be processed through third-party payment processors.

Refund Policy

Payments are non-refundable once a service request, application process, enrollment process, or other requested service has been initiated or fulfilled, except where otherwise required by applicable law.

If you believe a payment was made or processed in error, please contact us at [email protected].

5. Communications

When you provide contact information to Find RX Help, we may communicate with you through methods you have requested or consented to, including email, telephone, and SMS/text messaging.

The types of communications you receive depend on the information you provide, your relationship with Find RX Help, and the communication preferences or consent selections you make.

5.1 Transactional and Service-Related SMS Messages

If you expressly consent to receive non-marketing text messages from FIND RX HELP LLC, we may send messages related to your use of our Services, including:

- Application and enrollment updates

- Patient assistance program status updates

- Requests or reminders for required documentation

- Prescription-related administrative updates

- Invoice and payment reminders

- Customer support communications

- Account or service notifications

- Other information related to Services you have requested

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to 866-953-3372

For assistance, reply HELP to 866-953-3372 or contact us using the information provided in Section 14 below.

5.2 Marketing and Promotional SMS Messages

If you separately and expressly consent to receive marketing or promotional text messages from FIND RX HELP LLC, we may send messages regarding:

- Find RX Help services

- Service announcements

- Promotional offers

- Special offers or discounts

- Educational or informational updates

- Other marketing communications related to our Services

Message frequency may vary. Message and data rates may apply.

Consent to receive marketing or promotional SMS messages is not a condition of purchasing or receiving Services from FIND RX HELP LLC.

Marketing SMS consent is voluntary and may be withdrawn at any time by replying STOP.

5.3 SMS Opt-Out and Help

You may stop receiving SMS messages by replying STOP to 866-953-3372 to any text message from FIND RX HELP LLC.

After submitting an opt-out request, you may receive a confirmation message acknowledging your request. You will no longer receive messages from the applicable SMS messaging program unless you subsequently opt in again.

For SMS assistance, reply HELP or contact:

Email: [email protected]
Phone: 866.953.3372

Wireless carriers are not responsible for delayed or undelivered messages.

5.4 Email Communications

If you receive marketing emails from us, you may unsubscribe using the unsubscribe link included in the email.

Unsubscribing from marketing communications does not necessarily prevent us from sending service-related or administrative communications that are necessary to provide Services you have requested.

5.5 Consent and Privacy

Your use of our SMS messaging services is also subject to our Privacy Policy, available at:

https://findrxhelp.com/privacy-policy/

We handle personal and mobile information in accordance with that Privacy Policy.

6. Third-Party Programs and Services

Find RX Help may assist you with applications, documentation, or communications involving third-party patient assistance programs, pharmaceutical manufacturers, healthcare providers, pharmacies, or other organizations.

These organizations are independent of Find RX Help and may have their own eligibility requirements, terms, policies, processing timelines, and decisions.

Find RX Help does not control and is not responsible for decisions made by third-party programs or organizations.

7. Intellectual Property

All content available through FindRXHelp.com, including text, graphics, logos, designs, images, videos, software, and other materials, is owned by Find RX Help or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use our content without our prior written permission, except as permitted by law.

8. Disclaimer of Warranties

Our website and Services are provided on an "as-is" and "as-available" basis to the maximum extent permitted by applicable law.

We do not warrant that:

The Services will always be uninterrupted, error-free, or secure.

All information available through our Services will be complete, accurate, or current.

You will qualify for a particular patient assistance program.

A third-party program will approve an application.

A particular prescription medication will remain available.

Use of our Services will result in a particular level of savings or outcome.

Your use of the Services is at your own risk.

9. No Medical Advice

Information provided through Find RX Help is intended for administrative and informational purposes only.

Nothing provided through our website, employees, representatives, communications, or Services should be interpreted as medical advice, diagnosis, or treatment.

Questions concerning your medical condition, medication, prescription, dosage, side effects, or treatment should be directed to a licensed healthcare professional.

Do not delay or discontinue medical treatment based on information received from Find RX Help.

10. Limitation of Liability

To the maximum extent permitted by applicable law, FIND RX HELP LLC and its employees, representatives, agents, contractors, partners, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages resulting from or related to:

- Your use or inability to use the Services.

- Decisions made by patient assistance programs or other third parties.

- Delays or interruptions involving third-party organizations.

- Information submitted by you.

- Unauthorized access to or use of our Services, except where liability cannot legally be excluded.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Find RX Help does not control and is not responsible for the content, security, availability, terms, or privacy practices of third-party websites.

Access to third-party websites is at your own discretion and subject to the applicable third party's terms and policies.

12. Changes to These Terms

We may update these Terms periodically to reflect changes to our Services, business practices, legal requirements, or communication programs.

When changes are made, we will update the Effective Date shown at the top of this page.

Your continued use of our Services after updated Terms become effective constitutes acceptance of those updated Terms to the extent permitted by applicable law.

13. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles.

To the extent permitted by law, disputes arising from or relating to these Terms or the Services shall be resolved in the appropriate state or federal courts located in Broward County, Florida.

14. Contact Us

If you have questions about these Terms and Conditions or our Services, please contact:

FIND RX HELP LLC
Email: [email protected]
Phone: 866.953.3372
Mailing Address: 3275 W Hillsboro Blvd Ste 111, Deerfield Beach, FL 33442
Website: https://findrxhelp.com