Privacy Policy
Effective Date: September 16, 2026
FIND RX HELP LLC ("Find RX Help," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit FindRXHelp.com, use our services, submit forms, communicate with us, or otherwise interact with FIND RX HELP LLC.
1. Information We Collect
We may collect information that you provide directly to us, information generated through your use of our website and services, and information received from third parties when appropriate.
Personal Information
Depending on how you interact with us, we may collect information including:
- Name
- Email address
- Mobile or telephone number
- Mailing address
- Date of birth
- Contact preferences
- Information submitted through intake or enrollment forms
- Information necessary to assist with prescription assistance program applications
- Insurance information
- Prescription or medication-related information
- Income or financial eligibility documentation
- Healthcare provider information
- Copies of documents you voluntarily provide
- Communications between you and Find RX Help
We collect only information reasonably necessary to provide our services, respond to your requests, administer your account, or assist with applicable patient assistance programs.
Payment Information
When you make a payment, payment information may be processed by third-party payment processors.
Find RX Help may receive information related to the transaction, such as payment status, amount, date, or transaction identifier. Payment card information may be handled directly by our payment processor rather than stored by Find RX Help.
Automatically Collected Information
When you use our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of access
- General website usage information
We may use cookies and similar technologies to collect this information.
2. How We Use Your Information
We may use personal information to:
- Provide and administer our services.
- Assist with patient assistance program applications and enrollment processes.
- Process transactions and payments.
- Request documents or information necessary to provide our services.
- Communicate with you regarding your account, application, enrollment, or requested services.
- Provide customer support.
- Send appointment reminders and service notifications.
- Send marketing communications when you have provided the appropriate consent.
- Maintain and improve our website and services.
- Prevent fraud, misuse, or unauthorized activity.
- Maintain business and transaction records.
- Comply with applicable legal and regulatory obligations.
- Protect the rights, safety, and security of Find RX Help, our customers, and others.
3. Opted-In SMS Information:
FIND RX HELP LLC
values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with any external entities, unless required by law or in connection with a legal obligation.
FIND RX HELP LLC may offer SMS/text messaging for service-related and promotional communications.
Receiving SMS messages is based on the consent choices you make.
Transactional and Service-Related Messages
If you expressly opt in to non-marketing SMS communications, we may send messages including:
- Appointment reminders
- Application and enrollment updates
- Patient assistance program status updates
- Document requests and reminders
- Invoice or payment reminders
- Customer support communications
- Account notifications
- Other service-related communications
Marketing and Promotional Messages
If you separately and expressly opt in to marketing SMS communications, we may send messages regarding:
- Find RX Help services
- Promotions or special offers
- Service announcements
- Educational information
- Other marketing or promotional communications
Consent to receive marketing SMS messages is not a condition of purchasing or receiving services from FIND RX HELP LLC.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties
Message Frequency and Charges
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP.
For assistance, reply HELP or contact us at:
After opting out, you may receive a confirmation message acknowledging your request.
4. Mobile Information and SMS Consent
We take the privacy of mobile information and SMS consent seriously.
Mobile information, including phone numbers, SMS opt-in information, and messaging consent, will not be sold, rented, shared, or transferred to third parties or affiliates for their own marketing or promotional purposes.
We may use service providers that perform services on our behalf, including communications or technology providers, solely as necessary to operate our messaging services and deliver communications you have requested or consented to receive.
These service providers are not permitted to use your mobile information or SMS consent for their own marketing or promotional purposes.
SMS consent is specific to FIND RX HELP LLC and is not transferred to another business for that business to send marketing messages.
5. How We Share Information
We do not sell or rent your personal information.
We may disclose personal information in the following circumstances:
Service Providers
We may provide information to vendors and service providers that perform services on our behalf, such as:
- Website hosting and technology providers
- Customer relationship management systems
- Communications providers
- Payment processors
- Customer support providers
- Data storage or security providers
- Professional advisers
These parties are permitted to use information only as necessary to provide services to us or as otherwise permitted by applicable law.
As stated above, mobile information and SMS opt-in consent are not provided to third parties or affiliates for their own marketing or promotional purposes.
Patient Assistance and Related Programs
When you request our assistance, we may disclose information to organizations involved in processing or evaluating your request when necessary to provide the services you have requested.
These may include, as applicable:
- Patient assistance programs
- Pharmaceutical manufacturers or their program administrators
- Healthcare providers
- Pharmacies
- Other organizations involved in the applicable assistance program
The information disclosed will depend on the program and the services you request.
Legal and Safety Requirements
We may disclose information when we reasonably believe disclosure is required to:
- Comply with applicable law, regulation, subpoena, court order, or legal process.
- Respond to lawful requests from governmental authorities.
- Protect our legal rights.
- Prevent fraud or illegal activity.
- Protect the safety of our customers, employees, or others.
Business Transfers
If FIND RX HELP LLC is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
SMS opt-in consent may not be used by another entity for marketing communications merely because information is transferred as part of a business transaction.
6. Cookies and Tracking Technologies
We may use cookies, pixels, web beacons, and similar technologies to:
- Operate and maintain our website.
- Remember preferences.
- Understand how visitors use our website.
- Measure website performance.
- Improve our services and user experience.
You can manage certain cookie settings through your browser.
Disabling cookies may cause some website features to function differently or become unavailable.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
8. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide the services you requested.
- Maintain business and transaction records.
- Fulfill contractual obligations.
- Resolve disputes.
- Prevent fraud or abuse.
- Satisfy legal, accounting, regulatory, or reporting requirements.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with our applicable retention practices.
9. Your Privacy Rights and Choices
Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Request information about how personal information is used or disclosed.
- Withdraw certain forms of consent.
- Opt out of marketing communications.
These rights may be subject to exceptions and limitations under applicable law.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
10. Communication Preferences
You may unsubscribe from marketing emails by using the unsubscribe link provided in those communications.
You may continue to receive administrative or service-related emails when necessary to provide services you requested.
SMS
You may withdraw SMS consent by replying STOP to an SMS message.
Reply HELP for assistance.
Opting out of promotional communications does not prevent us from responding to communications you initiate or providing communications otherwise permitted by law.
11. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website.
If we learn that we have collected personal information from a child under 13 in a manner not permitted by applicable law, we will take reasonable steps to delete it.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
We do not control those websites and are not responsible for their privacy practices, content, or security.
We encourage you to review the privacy policy of any third-party website before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the Effective Date at the top of this page.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
FIND RX HELP LLC
Email: [email protected]
Phone: 866.953.3372
Mailing Address: 3275 W Hillsboro Blvd Ste 111, Deerfield Beach, FL 33442
Website: https://findrxhelp.com
© 2026 Find RX Help. All rights reserved.